Sunday, February 15, 2009

Detailed Example of Why SAIC Portal Sucks

Since Artbot pays SAIC (School of the Art(bot) Institute of Chicago) for instruction, Artbot uses the portal quite often. Artbot thinks the portal would be outstanding if it were the year 1999, but, sadly, it is not.
Let's say Artbot wants a job on campus... Is that an academic resource, a service, or a tool?
Artbot will just use the search feature to find this. Wha? The search feature only finds things "on this tab." I can already see what's on this tab! How does Artbot find things on the rest of the site?! The portal won't let Artbot do it.
Artbot looked in all possible tabs for on-campus jobs, clicking and scrolling. This takes Artbot some time. Artbot finally found it under services! Hooray, now Artbot just has to remember this for next time. Artbot will now click on Career Development Opportunities Launch.
This opened in a new window. Artbot needs a username and password. Here's what is great.
1. Arbot must enter yet another name and password. Artbot does this to enter the portal itself, to enter PeopleSoft, AND to enter the job area. Artbot loves repeatedly entering usernames and passwords to work within a site Artbot is already logged into!
2. Career Launch uses a DIFFERENT username and password than the other areas. Artbot often forgets that the username is Artbot's student ID # in this area. Silly Artbot.

Grade: D+
The information is all there, which is outstanding. It's just such a pain in Artbot's ass to find anything. The library is under academic resources. Financial info is under services. Fellowships are under tools. No sitewide search. Don't get Artbot started on SAIC email. In fact, there it goes.
Computing....
Computing....
New Grade for SAIC Portal (including email, excluding PeopleSoft): D-
Damn that SAIC email... and those "personal announcements"!
Computing...
Computing....
Artbot cannot compute... Trying to email classmates through the Courses section of portal. My Consolidated Courses... ARTBOT CANNOT COMPUTE THE SAIC PORTAL!!!!!!!!

3 comments:

  1. i hope the portal hasn't caused any artbot malfunctions. you bring up another point i don't think i've seen covered yet, the multiple login issue.i can understand the need for security on the internet in this day and age, bu at some point it just becomes a plain hassle. is there a reason that a large organization like saic can't offer better security on their site, rather than require different sign-ins at every step?

    i hope artbot reboots in time for class tomorrow night!

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  2. Artbot just tried to print Cyberpedagogy Project 3 description from SAIC portal. Stupid portal! Artbot must select text and print selection to print legibly. Bad portal!!!!

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